Cancellations & Refund Policy

This policy covers order cancellations and refunds.

a. Order Cancellation

Before Shipment: Cancel free of charge by contacting Customer Service at [Your Customer Service Email/Phone Number] with your order number; refunds are processed within 7–10 business working days after cancellation confirmation.

After Shipment: Cannot be cancelled; follow return policy.

b. Returns & Refunds

- Eligibility: Return within [Number] days of delivery, unused, in original packaging, with proof of purchase.

- Non-returnable: Used/damaged safety gear (unless received damaged), customized items, broken hygiene seals, or completed services.

- Refunds: After inspection, we'll notify you of approval/rejection. Approved refunds go to your original payment method within [Number] business days. Partial refunds for non-original condition items. For late refunds, check your bank/card company, then contact us.